Tenant Handbook

Download PDF

  1. Introduction
    1. Welcome
  2. General Building Operations
    1. Property Management Office
    2. Property Management Team
    3. Business Hours
    4. Building Closures
    5. Postal Service
    6. Delivery Services
    7. Elevators
    8. Loading Dock
    9. Stairwells
    10. Amenities
  3. Amenities
    1. Amenities
  4. Tenant Information
    1. Rental Remittance
    2. Tenant Insurance
    3. Parking Procedures
    4. After-Hours Building Access
    5. Designated Persons
    6. Tenant Vendor Requirements
    7. Tenant Graphics
    8. Lobby Electronic Directory
    9. Keys
    10. Moving Policies and Procedures
    11. Move-Out Procedures
  5. Services and Facilities
    1. Standard Building Services
    2. IMPAK Solution
    3. Janitorial Services
    4. Above-Standard Janitorial Services
    5. Carpet Cleaning
    6. Removal of Above-Standard/Extra Trash
    7. Window Cleaning
    8. Pest Control
    9. Above-Standard Building Services
  6. Security
    1. Security Notice
    2. Building Access Control Systems
  7. Tenant Emergency Procedures
    1. Introduction
    2. Fire Procedures
    3. Active Shooter
    4. Medical Emergency Procedures
    5. Severe Weather procedures
    6. Power Failures
    7. Elevator Stoppage
    8. Workplace Violence Procedures
    9. Recovery Procedures
    10. Media Interactions
  8. Rules and Regulations
    1. Rules and Regulations
  9. IT / Telecommunications
    1. IT / Telecommunications
  10. Tenant Improvements and Alterations
    1. Tenant Improvement and Alterations
  11. Forms
    1. Forms

Rental Remittance

All rental payments are due on the 1st of each month without a demand. As a courtesy, monthly rental statements are forwarded by regular mail on the 20th of the month from MetroNational’s Accounting Department. 

All payments shall be made payable to MN Coxen, LLC 

Payments must be mailed to: 

MN Coxen, LLC
c/o Metro National Corporation
P.O. Box 844772
Dallas, TX 75284-4772 

A late fee will be assessed per your lease agreement if payment is not received in a timely manner.  Any questions concerning payments should be directed to the Property Management Office.