Tenant Handbook

IMPAK Solution

For the convenience of our tenants, MetroNational has set up an online tenant service center called IMPAK.  Through this system, the Tenant Coordinators should submit service requests, review the progress and history of previous service requests, and view memos and notices from the Property Management Office.  If IMPAK requests are made after business hours, they will be processed the following business day.

Tenant Coordinators will have access to IMPAK by completing and returning to the Property Management Office the IMPAK Set-Up Request form.